Does anyone really want you speaking Mandarin in the workplace?
Those of us crazy about China understand the importance of
learning Mandarin. We never consider it
a “maybe” or “someday” box to check off at our leisure. Those of us lucky enough to have been seduced
by the sheer innocence and mystery of the Heavenly Kingdom before it was
overwhelmed by capitalism (thankfully) will remember the thrill of having
learned Mandarin.
But learning Mandarin in one’s home country is only a
“so-so” experience. If only because of
the “home” environment we are in. We
only speak Chinese in class. And even
than we have to compete with our classmates in order to do so. And once class is over, well…..back to our
native tongue.
Chinese overseas have the habit of also speaking to you in
your native language. (Please
understand, there is no way a barbarian can ever learn “our language”.)
It is hard to speak to Chinese in America in Mandarin. By force of habit they already speak
English! One’s ability to speak with a
Chinese in Chinese is related to the degree of one’s relationship. The closer it is, the more likely the
conversation will be dominated in Mandarin.
So why are we learning this language?
I’ve already written a few posts on this. Please remember I’ve have probably 250 posts
on various topics already up. All you
guys need to take the time to go back into the archives. Some of my best work is there. I find my earlier posts more passionate. More urgent.
Maybe even better than what I write today…..(I’ll let you decide).
As for me, I learned Mandarin because the numbers simply
tilted in China’s favor.
“How can a billion Chinese be wrong”?
Speaking Mandarin helped me get a girlfriend. And a wife.
Greatly reduced any ability I would have in future of not arguing with
the inlaws, and yeah, helped me find work in America. And was the driving force behind my own
business. After all, when one can break
out the Mandarin in a factory with a CEO, isn’t that the epitome of one’s
professional success? Methinks so.
But one must keep this in mind: frankly speaking, China may not be a great
fit for you. As Japan was not a great
fit for myself, China may quite frankly rub one the wrong way. So above else, I hope before one takes the
plunge and decides to learn Mandarin, you will first mingle a bit with the
Chinese. Study the History and
Culture. If even viable, take a trip
to China.
Studying Mandarin in College helps sure, but what does it
tell you about your like of the culture?
I remember I chased a Japanese girl in University big
time. But what would she have actually
taught me about living in Japan? Having
chased her(unsuccessfully) and then having lived in Tokyo, I can tell you “not
much”. Same for China.
The Chinese in America(or Poland, or wherever) will always
be “nice”. The “smile’, etc. The “charm”.
Than once you are in country the force and charisma of the place hits
you like a brick wall.
And it’s not always going to be as “orgasmic”,
shall we say, as your relationship with your Chinese girlfriend was. When the culture knocks you down, what will
you do? Feel ill….or get back up with a
smile on your face?
I remember when I lived in Shanghai at the turn of the
century(sounds cool to write that), I just got tired of taking a taxi home from
the office to the apartment every day.
Or the bus(which I frequently used).
One day I decided to take the employee shuttle, deep into the heart of
Shanghai, and just get off with everybody else.
They went home. I just walked
around. I just wanted to explore. It was interesting.
I never did that in Japan.
Not once.
So numbers aside, you
still gotta like the place where its spoken.
But culture aside, what is the point of learning how to use
one’s Chinese?
I applied to be a diplomat.
I got knocked out at the final stage.
They never once took my Mandarin or experience into consideration. Not allowed to, I was told. I may have told you earlier, the crusty old
lady testing me simply looked at my Master’s degree and mentioned I’ be
responsible for buying light bulbs. Very
warming personality.
Or when the CIA recruited me. “We want you to live in China forever”,
basically is what they told me. And if
I’m arrested they would deny all knowledge of me. All this for $46,000 a year. A lot of cash, right? Meanwhile, Haier made me an offer for $48,000
a year! I turned Haier down and the CIA,
probably not comfortable with the fact my wife was a former probationary Party
member, blew me off.
So get used to the fact if you learn Mandarin, you will probably
use it for a private company.
And herein lays the rub.
America is too racially sensitive.
It does not try and specifically recruit people with Arabic or Japanese
or Russian skills. It is more interested
in your “race”. The government in your
country is most likely different from mine.
It will probably actually value your hard earned “Mandarin skills” more
so than my country will. And certainly
more than a private company will.
Why?
Because in today’s world your Mandarin simply isn’t as valued
as it would have been twenty years ago.
And it is not for the reason you may think.
If one is American, you are probably thinking the massive
influx of Chinese into America has greatly diminished your marketability,
correct? I would say yeah, that was true
at one point, but not anymore. Over
time, though, the news of Chinese (or so it seems) on a nearly daily basis being arrested for suspected espionage(stealing
seeds from a farmers field at 2am) or for being on the take with a supplier
have in my view greatly taken the air out of their ability to compete with
someone like myself. I know of some
companies that quietly stay away from Chinese within certain positions of the
company.
Rather, the reasons one’s Mandarin in the workplace isn’t as
highly valued as one might expect are in my view twofold:
One, the
supplier you may be working with in China already has a 小妹妹。 Her written English and emails are all fluent and perfect. She giggles on the phone and always has that
smiley face in her email reply. And she
may even know a little about the business!
Nevermind
come the actual conference call that when forced to speak she cannot be
understood, stunning everyone that her spoken English isn’t 5% as good as her
written emails, and you may be called upon to actually run the meeting in
Chinese, just to get answers the company so desperately needs.
Nope…the
real reason your Mandarin may not be an advantage in the workplace is your
ignorant ass boss doesn’t give a fuck about your ability to bring value to the
table. Simple as that.
Did I
mention he(she?) was ignorant?
You see, you
are a threat to Their World. The World
you live in, at their leisure.
Yeah, there
are jobs out there within the vast boundaries of America that have jobs needing
people to speak Mandarin. But
unfortunately in my view they are more jobs filling a unique niche than with
any possibility of real advancement. In
effect, you become the company’s “China Guy”.
If your boss
has a real appreciation for his department’s ability to manage Chinese operations,
then you may be in luck. But I doubt he
does. Because more likely than not, your
“skills” and “Cultural insight” just aren’t wanted. Your nuanced and invaluable skill of
conducting a meeting in Mandarin is not appreciated. Will not be appreciated.
You see….it takes the glow off of your boss’s
halo. You know…the halo he himself has
probably placed above his head announcing to all within the organization his lone
ability to “get the job done” in China!
Because today one's interaction with China in the workplace is seen as an advantage to one's career. And you come along and mess it all up!
Yet allow me
to give you a more extreme example of why “you” aren’t welcome. Something I’ve come across a few times in my
professional career. You see, some
bosses just aren’t intellectually curious about “why” you learned Mandarin. They don’t give a fuck. They don’t
care about the Cultural Revolution, and have no idea who Zhou En Lai was, let
along Deng Xiaoping. And at first opportunity they will oh so
casually let you know it.
“You aren’t
here to give history lessons, ok”?
“And don’t
speak Mandarin during meetings. Only invite
people that speak English.”
(Which, by
the way, precludes 90% of anyone useful showing up. Oh wait, the saleslady in her red dress and
cute smile will be there. She speaks
English.)
It could be
your boss finds you a threat or nuisance, simply because he was “forced” to
hire you. If so, than you are probably
out of luck. If your boss has already
developed the habit of travelling to China on his own, this could harm you as
well.
Learning to
travel to a strange and exotic country on one’s own is a very self-empowering
effect. It builds false confidence in
one’s ability to get the job done. In my
view, this is actually the worst kind of boss to have.
Boss quickly
discovers a few things when travelling in China. One, he can binge drink beyond the
unapproving glare of his wife. Two,
“Boss” is so enthralled with his newfound ability to “take on China” that he
develops an extremely false sense of invulnerability and stops taking his cholesterol
dosage. Three, the luxury of getting a
blow job from a girl half his age in his $250 a night hotel room is the most
empowering experience of all.
When is
the last time his wife gave him oral sex?
All she wants to do is mention how overweight he is. She doesn’t want to “touch him”.
Boss is
empowered though, you see. He goes to
China so the local China staff there can “kiss the ring” and Tingting the 小姐 whore from the
local laowai club can kiss something else.
He thinks himself Zeus and China his Mt Olympus.
China in
short becomes your bosses “balm”. His
tonic. His savior.
You think he
wants your know it all ass around? Speaking
Mandarin and showing him up? Of course
not! To him, your “expertise” is a Wikipedia
click away. And all the factories have
translators anyway, right?
The first
thing we Mandarin speakers learn in an organization is modesty and “keep your
head” down.
In short,
you are keeping your boss away from his fun.
You are a “threat” to the solution he has found for his mid-life
crisis. And you must be neutralized.
I was in an
elevator once in South Korea, with a colleague, a very long time ago. He knew the business I was in at the time
much better than I did, and he had no interest in showing me the ropes. Zero.
In his eyes, my Mandarin speaking ability was a threat to his Korean
contacts and supply relationships. All very
old friends, of whom I now realize he was probably getting a payoff from. He worked every angle he could to get rid of
me.
As he exited the elevator he turned to me in disgusst just before the doors closed and said,
"I don't even know why we need you....?"
As he exited the elevator he turned to me in disgusst just before the doors closed and said,
"I don't even know why we need you....?"
In short, a company war broke out
and the CEO made the lazy choice to simply let us both go. Last I heard that company was teetering on
bankruptcy.
So if one is
going to use his Mandarin in the workplace it would be much better if it were
either within a company just starting to create a China presence or a company where
the boss is allergic to Asia. But if you are working for a company where one’s
boss has already frequented China many a time, you may be seen as a threat to
his “Comfort zone”, and trust me, your Boss may feel your Mandarin is more a hindrance
than an asset. It’s all selfish, my
friend. The “needs” of the corporation
never come into play. Ever.
Larger
organizations give one more opportunity, but smaller companies have tighter
budgets, and not everyone thus can go to China.
Which favors you.
My point is
it is not really the size of the company you work for that matters, but the
size of the ego of your boss.
At the end of the day the only sane solution is to have the goal of starting one's own business. Always keep it in the back of one's mind. Make it your goal to be the Master of Your Own Universe.
Google is learning Chinese, so I don't have too.
ReplyDeleteYour perspective is also spot on.
haha they are! Ii only wish Google would be able too help me at the conference table.
ReplyDeleteIs this the same conference table where the Chinese take phone calls in the middle of meetings, fall asleep, or pick thier nose? Would using Google with an earpiece in the future be rude? Also, since they switched to an AI based model last month, the accuracy of the translation has leaped to near qualified human levels.
DeleteI very much disdain the whole answer the phone thing. I do. I've found however, that when you have a good relationship with your counterpart that shit stops.
DeleteI had the same issue with Japanese right out of college in the US. My boss resented me as I got to do some special projects, and would tell me that I was a show-off and arrogant. Then a number of years later in a different city/company HR wouldn't let me hire a Korean lady who was perfect for the job, and fluent in Chinese too, because language is not important and they are better candidates (this was even though we had big Korean and Chinese customer bases). American companies are just stupid when it comes to language issues. It is all about their own inadequacies. I found being in East Asia is better. No doubt you need good language skills, but since the Spoken English levels for the most part are low, the locals usually give in if your speak their language well. They may not like it though. A good deal of expats don't see this as they get stuck in the expat bubble. However, for me using your language skills for something is much easier over here than in the US.
ReplyDeleteAmericans....especially Americans...tend to downplay the importance of learning a foreign language. Europe, I can understand a bit, but in Asia, it is almost as if the expat rubs it in your face that he cannot speak Chinese. Of course, when I worked in GM in Shanghai, the local staff all spoke English. None of my colleagues cared I spoke Mandarin, and went out of their way to subtlety let me know it would not be important in my career. Better to hire a Chinese that spoke English than vice versa....
ReplyDelete